THOUSANDS of Scots who were impacted by power cuts during Storm Eowyn could be entitled to compensation.
Dubbed the ‘storm of the century’, Eowyn unleashed havoc across Scotland and Northern Ireland over the weekend, battering the regions with gale-force winds of up to 100mph.
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Tens of thousands of homes were plunged into darkness, with some still without any power.
SP Energy Networks said that efforts to restore the remaining one per cent of customers continue today.
Over 400 engineers have been working day and night to restore power.
The company revealed Scots households could be entitled to compensation if they have been affected by power cuts.
Storm Eowyn was categorised by the energy regulator Ofgem as a category two storm.
This means that once all properties have been restored, SP Energy Networks will contact customers entitled to payments.
You do not need to contact them as they will be in touch if you are eligible.
For loss of supply, you are entitled to £85 if your power was cut off for 48 hours or more.
You are entitled to a further £40 for every six-hour period after 48 hours.
The maximum amount you can claim for loss of your supply is £2,000.
If you have been off supply or remain without power, the company can reimburse you for hot food and drinks of up to £10 a day per meal (max three meals per day) up to a max of £120 per household per day.
A SP Energy Networks statement read: “Efforts to restore the remaining 1% of customers impacted by Storm Eowyn continue today, with over 400 engineers working day and night to restore those who continue to be impacted.
“Due to the exceptional circumstances, Storm Eowyn is categorised by Energy Regulator Ofgem as a Category 2 Storm, meaning you may be entitled to compensation.
“Once all properties have been restored, we will proactively pay those entitled to compensation (all those who have been off power 48 hours or more), you do not need to apply and there is no need to contact us.
Repair scam warning
By Paul Drury
OWNERS of homes wrecked by Storm Eowyn were warned to beware of cowboy traders hoping to cash in on their misery.
The violent winds have left a trail of devastation and an estimated £500million clean-up bill.
Hundreds of householders face paying for roof, fence, window, gutter and garden repairs.
But trading standards bosses warned “unscrupulous” firms will seek to hike charges after work begins before threatening or intimidating clients who refuse to pay.
Damien Doherty, Trading Standards’ chief inspector, warned: “Rogue traders are always quick to exploit people’s unfortunate circumstances.
“They are likely to use this as the ideal time to target consumers who require urgent repairs.”
“If you have been off supply or remain without power, we can offer you reimbursement for hot food and drinks of up to £10 a day per meal (max 3 meals per day) up to a max of £120 per household per day. You can apply for this through our online form here.
“If you are back on power and you have a compensation query, or require hotel reimbursement, please contact our dedicated Compensation Help Team via email StormEowynNorth@spenergynetworks.co.uk or call them on 03301010159.
“Please don’t call 105 for compensation queries – this is for power cuts and emergencies only.
Read more on the Scottish Sun
“More information on compensation can be found on our website here.
“Thank you to our customers for your patience and understanding while we work through these exceptional circumstances.”
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